Job Title: Virtual Chat Assistant (Part-Time)
Job Description:
We are looking for a Virtual Chat Assistant to join our team on a part-time basis. As a Virtual Chat Assistant, you will be responsible for interacting with customers through live chat platforms, answering inquiries, and providing assistance in a friendly and efficient manner. This is a remote role with flexible hours.
Responsibilities:
Requirements:
Benefits:
...Proficiency in working with health insurance operations , including enrollment, claims, and provider networks. Understanding of NCQA, HEDIS, and other healthcare quality metrics . Knowledge of healthcare compliance and data privacy regulations (HIPAA, CMS guidelines...
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