Senior Customer Service Representative Job at Schneider, Green Bay, WI

RGtlZ2lZRDFRcjFFYWpIOEN1SVdHOGlO
  • Schneider
  • Green Bay, WI

Job Description

:

Schneider is seeking a Senior Customer Service Representative in Green Bay to be responsible for handling relationships with Schneider's customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates.

Responsibilities:
  • Monitor customer freight to identify issues and improve efficiency.
  • Recommend adjustments as freight volumes fluctuate.
  • Use a variety of technology to analyze service issues and trends to determine solutions.
  • Work closely with leaders, teams and customers.
Skills and qualifications:
  • Have a high school diploma or GED.
  • One year of customer service experience preferred.
  • Have strong written and oral communication skills.
  • Able to manage multiple priorities.
Pay and benefits:
  • Associate will be provided partial scheduled remote options after one year in role dependent upon associate meeting the performance expectations of the role.
  • Additional $1.25 per hour on second and third shift, $2.00 per hour on weekends.
  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of customer service benefits .

PI19d65120bf3d-30492-34902121

Job Tags

Hourly pay, Holiday work, Weekend work, Afternoon shift,

Similar Jobs

confidential

Swimwear Apparel Pattern Maker Job at confidential

 ...patternmaker position requires individuals to create digital swimwear patterns out of design sketches and or written descriptions. In this...  ...and repeatable pattern that can easily be understood by sample makers and manufacturers. Essential Duties and Responsibilities... 

Berkeley Research Group

Consultant - Corporate Finance - Turnaround & Restructuring Job at Berkeley Research Group

Berkeley Research Group The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders on companies that are either...

Newport Associates

Online Marketing Travel Specialist Job at Newport Associates

 ...inception to the completion of their journeys. # Responsive Communication: Respond promptly to telephone, email inquiries, and online travel submissions, ensuring excellent communication and customer satisfaction. # Booking Expertise: Research and book a wide range... 

Detailed Services

Night Carpet Cleaning Tech - PT Job at Detailed Services

 ...interested ... A GREAT position is available for night owls in a growing company with...  ...of clients. Primary duties include carpet cleaning, upholstery cleaning, hard surface maintenance...  ...schedule. Starting position is 3 night shifts per week. Start times vary a little bit... 

TJX Companies, Inc.

Retail Store Assocaite Part-Time Job at TJX Companies, Inc.

 ...effectively with peers and supervisors Retail customer experience preferred Benefits...  ...plan or program and may change from time to time. Contact your TJX representative for...  ...be their new signature look. You can be a part of their journey to look amazing. Our inventory...