Job Description

About Wagstaff Law Firm

Wagstaff Law Firm is a national leader in Personal Injury and Mass Tort litigation, specializing in cases involving defective products and medications. We are committed to advocating for individuals harmed by these faulty products and holding the manufacturers accountable. Mass tort litigation empowers plaintiffs by giving them the collective strength to take on large corporations and pursue justice through group litigation.

At Wagstaff Law Firm, our success stems from our unwavering dedication to our clients and our community. Our team thrives on the satisfaction of helping victims get the justice they deserve, unifying our employees and creating an exceptional workplace culture. If you’re passionate about making a significant impact and contributing to a dynamic team, we invite you to join us in our mission.

Job Description

We are seeking a highly organized and proactive Office Manager to lead the front desk and manage daily office operations, including building and facilitates oversight. This is a hands-on role that blends reception duties, administrative coordination and facilities management. You'll be the face of the firm, managing multiple phone lines and ensuring our entire office runs smoothly.

This full-time, on-site position is perfect for someone who is organized, communicative, solutions-oriented, and thrives in a fast-paced professional environment.

Essential Job Functions

• Manage multi-line phone system and direct calls the appropriate person
• Monitor and distribute voicemails, faxes, and incoming mail
• Update and manage client database entries in Litify
• Perform clerical tasks including data entry, filing, scanning, and copying
• Coordinate incoming and outgoing deliveries and courier services
• Manage expense reports using Concur
• Maintain office supply inventory and place orders as needed
• Act as the point person for all building maintenance and vendor coordination
• Monitor and manage cleanliness, safety, and functionality of office space
• Communicate with property management regarding building issues
• Schedule and oversee service providers (cleaning crew, HVAC, maintenance, etc.)
• Manage building access, key cards and parking permits
• Maintain conference room calendar for attorneys and clients
• Support Legal Assistants, Paralegals, and Attorneys with administrative tasks
• Other duties as assigned

Qualifications & Requirements

• High school diploma required; Associates degree required
• Minimum of 3 years' experience as an Administrative Assistant or Office Manager
• Excellent communication skills
• Strong multitasking, time management, and organizational skills
• Professional demeanor with excellent verbal and written communication
• Comfortable managing building vendors and external service providers
• Proficient in Microsoft Office Suite; experience with Litify and Concur is a plus
• Friendly, dependable, and flexible team player with strong initiative
• Must be punctual, reliable, detail-oriented, and maintain confidentiality at all times

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM

This is a fully in-office position and is not eligible for remote work.

Equal Employment Opportunity

Wagstaff Law Firm is an Equal Opportunity Employer. Wagstaff Law Firm provides equal employment opportunity to all qualified individuals regardless of race, color, religion, sex, age, national origin, citizenship, veteran status, disability, sexual orientation, gender identity, genetic information, or any other factor protected by applicable federal, state or local law.

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