Skills Required:
1. Bachelor’s degree or 3 to 5 years in Information Technology, Computer Science, Business Administration or a combination of education and experience.
2. Understanding of technologies, operating systems, networking.
3. Knowledge and experience with Microsoft Excel
4. Self-motivated, enthusiastic, and able to handle multiple support cases
5. Strong writing skills to maintain organized documentation
6. Customer-oriented, and capable of providing high levels of client satisfaction
7. Collaborate and work well with others and supporting a team
8. Experience with VOIP technologies is a plus
9. Experience in a public governance sector is a plus.
10. Strong skills in time and calendar management for team and leadership
11. Knowledge of network cabling, network classification and network topology
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