Job Description

Temp-to-Hire Workplace Experience Associate | Baltimore, MD | $20/hour | Onsite

Position Overview: Our client in the Baltimore area is looking for a Workplace Experience Associate with a hospitality background, ideally with concierge or front desk support experience. This temporary-to-hire role focuses on delivering a top-tier workplace experience, supporting both employees and guests, and ensuring smooth office operations. If you're client-focused, proactive, and enjoy a dynamic environment, this role could be a great fit.

Key Responsibilities:

• Provide exceptional customer service to all employees and guests.
• Welcome guests, manage registration, and handle orientation for new clients.
• Engage with clients to understand and meet their specific needs.
• Support meetings with room setup, ensuring everything meets client expectations.
• Oversee the quality of the concierge experience across office floors.
• Conduct regular floor inspections to ensure a clean and organized environment.
• Manage supplies, expenses, and submit work orders for facilities as needed.
• Handle packages, deliveries, and guest access.
• Maintain a professional and organized workspace.

Skills and Qualifications:

• High School Diploma (or equivalent) required.
• 3+ years of experience in hospitality, ideally in hotel, restaurant, or concierge services.
• Strong organizational skills with the ability to multitask effectively.
• Proficiency in Microsoft Office Suite; experience with MFD equipment is a plus.
• Excellent written and verbal communication skills.
• Ability to work independently and with minimal on-site supervision.
• Reliable, honest, and comfortable managing responsibilities autonomously.

Additional Information:

• Schedule: 8:00 AM – 5:00 PM, Monday through Friday
• Parking: Provided at the office location
• Potential for Permanent Hire: Yes
• This role offers a great opportunity to join a supportive and welcoming team. If you’re looking to build a career in workplace experience and enjoy making a positive impact in the office environment, we’d love to review your application!

Please submit your resume to apply.

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting . Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd, so we suggest updating your LinkedIn profile and starting to collect your references early.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Career Group:

Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.

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