Job Description

Job Description

Job Description

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Type: Full-time, In-Office 1510 SE 17th St 4th floor, Fort Lauderdale, Florida 33316

Benefits: 401k, PTO, and benefits (health, vision, dental, short/long term disability, and more) eligibility within 1 month of start date

Paid training begins Tuesday, September 3rd

POSITION OBJECTIVE

The Cruise Vacation Planner is responsible for selling cruises and related products. The primary goal is to drive sales and meet targets by establishing and fostering long-term relationships with guests. This role requires close collaboration with leadership and the sales team to deliver results. Flexibility and adaptability are essential to respond to the ever-changing needs of our guests, the department, and the company.

CRITICAL SUCCESS BEHAVIORS

• Cultivate long-term relationships with clients based on trust, integrity, and exceptional service
• The ability to excel in identifying opportunities and overcome objections
• Results-oriented mindset with a focus on driving revenue growth and achieving sales objectives
• Actively seek opportunities for growth through various channels, including lead follow up, email campaigns, networking, and referrals
• Capable of thriving in high-pressure environments to achieve desired outcomes
• Maintain accurate records of sales activities, customer interactions, and progress toward sales targets in CRM systems or sales tracking tools

QUALIFICATIONS

The ideal candidate must have:

• Ability to work:
  • Week 1: Monday - Friday 8:30 am - 5:30 pm EST
  • Weeks 2 - 7: Monday - Friday 11:30 am - 8:15 pm EST
  • Week 8 forward (normal schedule post first 7 weeks of training): Monday - Friday 8:30 am - 5:30 pm EST (and potential weekend hours)
• Exceptional attention to detail and be self-motivated
• Excellent communication and interpersonal skills with the ability to build rapport and establish trust with guests
• Adept in utilizing technology, and experienced with Microsoft Office
• Previous outbound sales experience
• Proven track record of meeting or exceeding sales targets and delivering exceptional customer service

The ideal candidate would typically have:

• Previous experience in the cruise line industry
  
• “Seller of Travel” license
  
• Previous experience utilizing CRM tools (preferably Salesforce)
  

Equal Opportunity Employer M/F/D/V

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