Job Title: LTSS Service Care Manager
Duration: 6 months Contract
Desired Start / End Date : 5/12/2025 - 11/14/2025
Location Remote { Fayetteville NC- 3, Wilmington and Jacksonville NC-3, Goldsboro NC-1 residency preferred, plus refer to note below.}
Shift Type: 8am-5pm EST , Mon-Fri
Day-to-day responsibilities of this the role and a description of the project (Outside of Workday JD):
Managing a case load for healthcare members with long term care needs.
Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver’s license.
Member assessments and notes.
Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact
Authorize and coordinate referral for services.
Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.
Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
Assist member with filing and resolving complaints and appeals.
Preferred Skills/ Experience:
• 2+ years of Care Management experience
• Experience with electronic medical health records
• Microsoft office
• Long term care
• Discharge planning
Education Requirement:
• Bachelor’s
Certification
• RN/ LCSW License
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